Last updated: 12 October 2026
This English version is provided for convenience. The German version is binding.
§ 1 Scope
(1) These Terms and Conditions (Terms) apply to all contracts for the use of DooDock between Björn Juncker, sole trader trading as DooDigital, Am Kleesbrock 20, 33719 Bielefeld, Germany (the "Provider"), and his customers (the "Customer").
(2) DooDock is offered exclusively to businesses within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law. Consumers within the meaning of Section 13 BGB cannot conclude a contract. By signing up, the Customer confirms that it is acting in the course of its trade, business or profession.
(3) The Customer's own terms do not apply, even if the Provider does not expressly object to them. Individual agreements, in particular the price agreement under § 5, take precedence.
(4) The data processing agreement (DPA) forms part of this contract.
§ 2 Services
(1) DooDock is web-based software for creative agencies. It includes in particular contacts, leads and sales opportunities, projects and milestones, quotes and invoices, files, a chat, a knowledge base, reports on connected social media and advertising accounts, and a client portal for the Customer's clients. The Provider makes DooDock available as a service over the internet; handing over the software for installation by the Customer is not part of the contract.
(2) Each Customer receives its own workspace with its own database, its own file storage and its own processes, reachable at name.doodock.com, and a client portal at name-clients.doodock.com. DooDock runs on servers in Germany.
(3) DooDock is in a beta phase. Features may change, be added or be removed, and some features may contain errors. No specific feature set is owed. The core features (contacts, projects, quotes and invoices, files and the client portal) remain available for the term of the contract. The Provider announces significant restrictions in text form at least two weeks in advance, unless they are needed immediately for security reasons.
(4) The Provider aims for operation with as few interruptions as possible, but commits to no specific availability during the beta phase. Where possible, he carries out maintenance outside usual business hours and announces longer planned interruptions in advance.
(5) The Provider backs up the data of every workspace daily in encrypted form. Details are in Annex 2 of the DPA.
(6) Some optional features use artificial intelligence (currently from Anthropic). Their results may be incomplete or wrong.
(7) The Customer can connect its own accounts with third-party services, such as Meta, LinkedIn, Google, Canva or its own mail server. These services are subject to their own terms, and the Customer needs its own accounts with them. The Provider has no influence on these services' interfaces. If they change or block them, the feature concerned may be restricted or discontinued.
(8) The Provider answers questions about DooDock sent to info@doodigital.agency on working days within a reasonable time.
§ 3 Conclusion of the contract
(1) Participation in the beta requires an invitation. By signing up on doodock.com, the Customer makes an offer to conclude this contract. There is no entitlement to acceptance.
(2) The contract is concluded when the Provider approves the signup and sends the Customer the link to set up its workspace by email.
(3) The Customer gives accurate details when signing up and reports changes, in particular to its contact email address, without delay.
§ 4 Rights of use and the Customer's data
(1) For the term of the contract, the Customer receives the simple, non-transferable and non-sublicensable right to use DooDock for its own business purposes. It may set up accounts for its employees and freelancers and give its clients access to the client portal.
(2) The Customer may not let third parties use DooDock, may not burden it with automated mass requests and may not reverse engineer the software, except where mandatorily permitted under Sections 69d and 69e of the German Copyright Act (UrhG).
(3) All content that the Customer and its users put into DooDock remains the Customer's content. The Provider uses it only to provide his services under this contract and the DPA.
(4) The Provider may use suggestions and feedback about DooDock free of charge and without restriction to develop DooDock further. This does not cover personal data or the Customer's content.
§ 5 Prices
(1) Use is free of charge up to and including 31 December 2026 (free beta).
(2) From 1 January 2027, the Provider continues the beta as a paid private beta. Taking part requires a separate agreement in text form on the founding price, invoicing and term (price agreement). The Provider sends the Customer his offer for this by 30 November 2026.
(3) If no price agreement is reached by the end of 31 December 2026, the contract ends at the end of that day without the need for notice. § 11 applies.
(4) All prices are subject to statutory VAT where applicable. Unless the price agreement provides otherwise, invoices are payable without deduction within 14 days of receipt.
§ 6 The Customer's obligations
(1) The Customer keeps its users' login details secret, reports any suspected misuse without delay and is responsible for actions taken through the accounts of its workspace.
(2) The Customer does not upload unlawful content or malware, does not infringe third-party rights, does not circumvent security measures and does not attack DooDock.
(3) The Customer is the controller under data protection law for the personal data in its workspace. It ensures a legal basis and informs its clients and employees about the processing. In the settings, it enters links to its imprint and privacy policy; DooDock shows them in the client portal and in emails to its clients.
(4) The Customer creates quotes, invoices, payslips and other documents itself with DooDock. It is responsible for their content, in particular for mandatory details, tax rates and tax notes. DooDock provides templates, but no tax or legal advice. DooDock does not currently produce electronic invoices within the meaning of Section 14 of the German VAT Act (such as XRechnung or ZUGFeRD); if the Customer is obliged to issue electronic invoices, it uses another method for this.
(5) The Provider does not warrant that DooDock meets the requirements for audit-proof archiving. The Customer keeps the records it is legally obliged to retain itself and exports them at the latest when the contract ends.
(6) If the Customer connects accounts with third-party services, it ensures that it is entitled to do so and complies with their terms.
(7) The Customer checks the results of the AI features before using them.
§ 7 Suspension
The Provider may temporarily suspend access to a workspace if there is a specific suspicion of a serious breach of § 6 or the security of DooDock is at risk, and only as far and as long as necessary. He informs the Customer without delay and chooses the mildest suitable measure.
§ 8 Defects
(1) During the free beta, the statutory provisions on loans for use (Leihe) apply. The Provider is liable for defects only if he fraudulently concealed them (Section 600 BGB).
(2) In the paid phase, the Provider remedies defects reported by the Customer within a reasonable time. Strict liability for defects that already existed when the contract was concluded (Section 536a(1), first alternative, BGB) is excluded. A right to terminate for failure to grant use (Section 543(2) sentence 1 no. 1 BGB) only exists once remedying the defect has failed.
(3) The Customer reports defects without delay in text form with a comprehensible description.
§ 9 Liability
(1) The Provider has unlimited liability for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act, to the extent of any guarantee given and for fraudulently concealed defects.
(2) During the free beta, the Provider has no further liability (Section 599 BGB).
(3) In the paid phase, the Provider is liable for slight negligence only for breaches of essential contractual obligations, meaning obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the Customer may regularly rely. This liability is limited to the damage typical for the contract and foreseeable.
(4) These limitations of liability also apply in favour of the Provider's vicarious agents. Liability towards data subjects under Art. 82 GDPR remains unaffected.
§ 10 Term and termination
(1) The contract runs for an indefinite period, subject to § 5(3).
(2) During the free beta, the Customer can terminate at any time without notice. The Provider can terminate with two weeks' notice.
(3) In the paid phase, the term and notice periods follow the price agreement. If it says nothing about them, either party can terminate with one month's notice to the end of a calendar month.
(4) The right to terminate for good cause remains unaffected. Good cause for the Provider exists in particular if the Customer seriously breaches § 6 despite a warning or is in arrears with two monthly fees.
(5) Notice of termination must be given in text form; an email is sufficient.
§ 11 Return and deletion of data when the contract ends
(1) Until the contract ends, the Customer can export its data itself with DooDock's export features. In addition, the Provider gives the Customer a complete copy of its data on request: records in a common machine-readable format (CSV or JSON) and files, including the stored documents as PDF, in their original format. The request must arrive in text form no later than 30 days after the contract ends.
(2) After handing over the copy, and at the latest 30 days after the contract ends, the Provider deletes the workspace, with its database and files, from the server. It is gone from the encrypted backups at the latest twelve months later; until then, these copies are not used.
(3) The Provider's statutory retention obligations, for example for invoices to the Customer, remain unaffected.
§ 12 Confidentiality
Both parties treat confidential information of the other party that they receive in connection with this contract as confidential and use it only for this contract. This does not apply to information that is publicly known, that a party obtained independently or that it must disclose because of a legal or official obligation. This obligation continues after the contract ends.
§ 13 Data protection
The Provider processes personal data in the Customer's workspace as a processor under the DPA. The DPA is concluded when these Terms are accepted. For the data the Provider processes as a controller in his own right, for example for signup and invoicing, his privacy policy on doodock.com applies.
§ 14 Changes to these Terms
(1) The Provider may change these Terms and the DPA if there is a valid reason, such as new features, changes in the law or a change of service providers, and the change does not unreasonably disadvantage the Customer. Prices are excluded; they follow the price agreement. New sub-processors are governed by § 5 of the DPA.
(2) The Provider announces changes in text form at least six weeks before they take effect. If the Customer does not object in text form within this period, the changes are deemed accepted; the Provider points this out in the announcement. If the Customer objects, the previous terms continue to apply, and either party can terminate the contract with effect from the date the changes would take effect.
§ 15 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) If the Customer is a merchant, a legal entity under public law or a special fund under public law, Bielefeld is the exclusive place of jurisdiction for all disputes arising from this contract. The Provider may also sue the Customer at its registered office.
(3) Declarations under this contract must be made in text form; an email is sufficient.
(4) The German version of these Terms is binding. The English version is provided for convenience only.
(5) If any provision of these Terms is invalid, the remaining provisions remain valid. The statutory provision takes the place of the invalid one.